SEEKING REMOTE ROLES ONLY
Senior UX & Product Designer.
I’m Rob Stoutenburg. I design tools that help people get their work done, from enterprise knowledge platforms to mortgage applications and airline refunds.
SELECTED WORK
A closer look at my work.
Connecting people to knowledge, and knowledge to action.
I helped employees find useful information, contribute what they knew, and preserve expertise when someone changed roles or left the team.
Turning rail operations data into faster decisions.
I redesigned Transit Performance to help customers compare routes, spot delays, and plan more reliable shipments without working through dense reports.
Redesigning the refund process around clarity and trust.
I redesigned the refund journey so travelers could understand eligibility, submit confidently, and know what would happen next.
Making it easier to complete a mortgage application.
I redesigned Maxwell’s Point of Sale system to give borrowers clearer steps and help loan officers keep applications moving with less manual paperwork.
MY STORY
I like figuring out the hard parts.
Most of my work involves products with a lot going on behind the scenes. I start by understanding the people using them, then work with product and engineering to make the experience easier to follow.