SEEKING REMOTE ROLES ONLY

Senior UX & Product Designer.

I’m Rob Stoutenburg. I design tools that help people get their work done, from enterprise knowledge platforms to mortgage applications and airline refunds.

SELECTED WORK

A closer look at my work.

Connecting people to knowledge, and knowledge to action.

I helped employees find useful information, contribute what they knew, and preserve expertise when someone changed roles or left the team.

Turning rail operations data into faster decisions.

I redesigned Transit Performance to help customers compare routes, spot delays, and plan more reliable shipments without working through dense reports.

Redesigning the refund process around clarity and trust.

I redesigned the refund journey so travelers could understand eligibility, submit confidently, and know what would happen next.

Making it easier to complete a mortgage application.

I redesigned Maxwell’s Point of Sale system to give borrowers clearer steps and help loan officers keep applications moving with less manual paperwork.

MY STORY

I like figuring out the hard parts.

Most of my work involves products with a lot going on behind the scenes. I start by understanding the people using them, then work with product and engineering to make the experience easier to follow.